Legal
Refund & Cancellation Policy
Effective Date: 27 September 2026
This Refund & Cancellation Policy applies to services provided through A&N MIGRATION and, where applicable, services or products provided by A&N SOLAR WORLD.
A&N MIGRATION – Visa Services
A&N MIGRATION provides consultancy, documentation, application preparation, and application submission assistance.
Professional service fees are charged for the services agreed with the client.
Payment of a service fee does not constitute a guarantee of visa approval or any particular immigration outcome.
Government and Third-Party Fees
Government application fees, visa fees, biometric fees, medical examination fees, courier charges, educational institution fees, translation charges, insurance charges, and other third-party fees are generally separate from A&N MIGRATION's professional service charges.
Such third-party payments are subject to the refund and cancellation policies of the relevant authority or service provider.
Cancellation by Client
If a client decides to cancel a service after work has commenced, any refund will be considered according to:
- The services already performed
- Documents already prepared
- Application work already completed
- Third-party expenses already incurred
- The written quotation, invoice, receipt, or service agreement applicable to the case
Where work has already been substantially completed, professional service fees may be non-refundable to the extent permitted by applicable law.
Visa Refusal
A visa refusal by a government authority does not automatically entitle the applicant to a refund of professional service fees.
The service fee is generally for professional assistance and work performed, rather than for a guaranteed visa outcome.
Incorrect or Incomplete Information
No refund may be available where an application or service is adversely affected because the client:
- Provided false information
- Provided fraudulent or altered documents
- Withheld relevant information
- Failed to provide required documents
- Failed to follow reasonable instructions
- Failed to attend required appointments
- Failed to meet applicable deadlines
Delay Caused by Client
A&N MIGRATION is not responsible for delays caused by the client's failure to provide documents, information, signatures, payments, appointments, or other required cooperation.
Solar Products and Services
For A&N SOLAR WORLD, refunds, cancellations, replacements, warranty claims, and service requests relating to solar products and installations will be governed by the applicable quotation, invoice, purchase order, installation agreement, manufacturer warranty, and agreed terms.
Customised, ordered, installed, or specially procured products may be subject to specific cancellation or refund conditions.
Manufacturer Warranty
Where a product is covered by a manufacturer's warranty, warranty claims may be handled according to the manufacturer's warranty terms and procedures.
A&N SOLAR WORLD does not alter or extend a manufacturer's warranty unless expressly agreed in writing.
Refund Processing
Where a refund is approved, the refund will normally be processed through the original payment method or another mutually agreed method, subject to applicable banking and payment-processing procedures.
Contact for Refund Requests
All refund or cancellation requests should be submitted promptly using the contact details provided on our website. The request may be reviewed along with the applicable invoice, receipt, quotation, service agreement, and records of work performed.
A&N MIGRATION / A&N SOLAR WORLD
Website: www.bintasoni.com
Email: [email protected]
Contact: 92549-87550